Please fill out the contact form below for a help article you would like. A request ticket will be created and will reviewed as soon as possible. If you need immediate assistance, use the links at the bottom of the page.
iOS and Android
This article will walk you through the steps to downloading Microsoft Office whether you are a CCAC Student or Employee.
June 5th, 2025 49253 views 29 likes
This article will explain how to clear the Auto-Complete cache for a single entry or in it's entirety.
March 9th, 2022 5828 views 0 likes
This article will explain how to resolve the issue when you receive an error trying to install Microsoft 365.
September 17th, 2024 9089 views 0 likes
This article will explain how to sign out of Microsoft 365 (Office) suite.
January 18th, 2024 9385 views 1 likes
This article will explain how to log out of all Microsoft products that are logged into a CCAC Account.
July 24th, 2024 3171 views 0 likes
This article will explain how to check to see what email account you are currently viewing.
August 15th, 2024 3792 views 2 likes
The following steps will demonstrate how to add MFA to your Microsoft account.
September 15th, 2026 11382 views 4 likes
This article will explain the process for how employees, students, and guests at CCAC can access Microsoft 365 Apps.
March 17th, 2025 3106 views 0 likes
A guide for setting up Multi-Factor Authentication (MFA) when prompted at sign-in.
September 15th, 2026 1389 views 0 likes
Learn the steps to securely log in using Microsoft Multi-Factor Authentication (MFA) after having setup the authentication methods.
September 15th, 2026 1236 views 0 likes