In Outlook, Favorites can be found at the top of the folder pane; it includes shortcuts to folders you frequently use. A favorite can be a folder, person, tag, category, etc.
Synchronized Folder Experience
If you use Outlook on your desktop, phone and/or on the web, your favorites will synchronize to all places.
Outlook Desktop Application
Microsoft 365 Version
- From the Inbox, locate the Folder Pane
- From the folder pane, locate the folder you want to add as a favorite
- Right click on the folder
- Choose Add to Favorites
New Outlook
Adding a Folder
- From the Inbox, locate the Folder Pane
- From the folder pane, locate the folder you want to add as a favorite
- Right click on the folder
- Choose Add to Favorites
Adding Something Else (Person, Category, Tag)
- From the Inbox, locate the Folder Pane
- From the folder pane, hover over Favorites
- Click on the …
- Click Add Favorites
- Choose (or Search for) the option you want to add to favorites
Outlook App
- From you Inbox, tap the menu (or Profile Picture) at the top left
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Tap the Edit icon next to Favorites
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Tap the star next to the folder to add it to Favorites.
Outlook Online via Web Browser
Adding a Folder
- From the Inbox, locate the Folder Pane
- From the folder pane, locate the folder you want to add as a favorite
- Right click on the folder
- Choose Add to Favorites
Adding Something Else (Person, Category, Tag)
- From the Inbox, locate the Folder Pane
- From the folder pane, hover over Favorites
- Click on the …
- Click Add Favorites
- Choose (or Search for) the option you want to add to favorites