In Outlook, Favorites can be found at the top of the folder pane; it includes shortcuts to folders you frequently use. A favorite can be a folder, person, tag, category, etc. 

 

Synchronized Folder Experience 

If you use Outlook on your desktop, phone and/or on the web, your favorites will synchronize to all places. 

 

 

Outlook Desktop Application

Microsoft 365 Version

  1. From the Inbox, locate the Folder Pane
  2. From the folder pane, locate the folder you want to add as a favorite
  3. Right click on the folder
  4. Choose Add to Favorites
 
 

New Outlook 

Adding a Folder

  1. From the Inbox, locate the Folder Pane
  2. From the folder pane, locate the folder you want to add as a favorite
  3. Right click on the folder
  4. Choose Add to Favorites

 

Adding Something Else (Person, Category, Tag)

  1. From the Inbox, locate the Folder Pane
  2. From the folder pane, hover over Favorites
  3. Click on the …
  4. Click Add Favorites
  5. Choose (or Search for) the option you want to add to favorites
 
 
 
 

Outlook App

 

  1. From you Inbox, tap the menu (or Profile Picture) at the top left   
  2. Tap the Edit icon next to Favorites   
  3. Tap the star next to the folder to add it to Favorites.   
 
 

Outlook Online via Web Browser

Adding a Folder

  1. From the Inbox, locate the Folder Pane
  2. From the folder pane, locate the folder you want to add as a favorite
  3. Right click on the folder
  4. Choose Add to Favorites

 

Adding Something Else (Person, Category, Tag)

  1. From the Inbox, locate the Folder Pane
  2. From the folder pane, hover over Favorites
  3. Click on the …
  4. Click Add Favorites
  5. Choose (or Search for) the option you want to add to favorites