Community College of Allegheny County Knowledge

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    Highlighted Articles

    Reauthenticating the Outlook Mobile App after the Microsoft Office365 Migration

    This article will explain how to reauthenticate your Outlook Mobile app after the Microsoft Exchange migration.

    Requesting a New Help Center Article

    The article will explain the basics for submitting an article.

    Filling Out Financial Aid Forms

    Please read prior to filling out forms on a computer/tablet

    Signing into the CCAC Help Center

    This article will show you how to sign into the CCAC Help Center

    CCAC Access Program FAQ

    Frequently-asked Questions regarding All Access program with Follett Bookstore

    Register through Schedule Builder

    This article provides students with instructions for using the Schedule Builder Register platform

    8-WEEK FOCUS Pathways

    FOCUS pathways provide a focused and flexible approach to college

    Faculty Minimum Hiring Criteria

    Link to the job posting public website

    Trending Articles

    Resetting your Password on your CCAC NetID Account Requesting an Official Transcript through Student Clearing House Creating Your CCAC NetID and Password Downloading and Installing Microsoft 365 (Office) Creating Temporary Account – Former Students Converting an Zoom Audio Transcript File .vtt to a Word Document Password Criteria for a CCAC NetID Account Accessing your CCAC Email Purchasing Books and Materials from the Bookstore Export high-resolution (high-dpi) slides from PowerPoint

    Article Categories

    Accounts

    Student Account, Employee Account and other CCAC accounts

    Blackboard

    Accessing Blackboard, Submitting Assignments, Grades & Gradebook, and more.

    Classroom & Other Spaces

    Troubleshooting for hardware in the classroom and support for self-service spaces

    Computers & Hardware

    Computer, Laptop, Printer, Scanners, etc.

    Communications

    Email, Phone, Webex, etc.

    Enrollment & Student Services

    Internal documentation for all CCAC services.

    Freshservice

    We're a new category, with lots of useful information.

    Human Resources

    Information related to Human Resources

    Security

    Security Alerts, Two-Factor Authentication, etc.

    Software & Applications

    Information on Software and Applications CCAC uses.

    Student Areas and Services

    Information for Student's Services and Areas/Departments that support the students, etc.

    Student Types

    Information guides based on the type (new, current, alumni, etc.) of student.

    Websites & Mobile Apps

    CCAC Website, MyCCAC Hub and App

    Wireless & Wired Connections & Networking

    Wi-Fi, VPN, Servers, etc.

    Can’t find what you are looking for?

    Call
    CCAC Information Center
    412.237.CCAC

    Need Help With Technology?
    Contact the ITS ServiceDesk

    Check the Status of CCAC's Applications & Systems

    Our Goal is your Success.


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