ProctorU: Supported Operating Systems/Devices

Updated: February 1st, 2024

Note At this time, ProctorU only supports PC and Mac computers.   PC: Minimum OS: Windows 10 (Windows 10 S mode is not supported) Recommended OS: Windows 11 (10 S mode is not supported) Mac: Minimum OS: MacOS 10.13 (Oldest Still Maintained Version) Recommended OS: MacOS 10.15 Need to test your operating system? Click Here Unsupported Devices At this...

0 min reading time 1330 views

Creating Your CCAC NetID and Password

Updated: August 5th, 2024

When Can You Create Your NetID Account Once you are admitted to CCAC, you can create your CCAC NetID Account. Go to netid.ccac.edu Click on the Create your NetID Account button Click the drop-down arrow Select the scenario that applies to you Click Next If you do not know your CCAC ID number 1. First Name (Chosen Name) - You would enter the first na...

1 min reading time 24779 views

Setting up the Rave Guardian App

Updated: March 15th, 2022

The Rave Guardian app is a safety feature for the upgraded CCAC Alerts. The app leverages mobile technology to provide new options for contacting the CCAC Security Team. It's available through the Apple App Store, or Google Play. Android Search for app in Google Play and click Install Click Open to launch the app Enter your mobile number Press Conti...

0 min reading time 3157 views

Creating a ProctorU Account and Downloading Guardian Browser

Updated: February 13th, 2024

Using ProctorU Guardian Browser For all students using the ProctorU Guardian Browser this article describes how to create a ProctorU account and download the required browser in preparation for course exams.   Things to Know Before Getting Started ProctorU has several proctoring methods from which your instructor can choose. The main difference for ...

1 min reading time 1904 views

Printing from a Temporary CCAC Account

Updated: December 11th, 2023

Click File Click Print Select Printer in the drop-down CCAC-Black-and-White on printers.ccac.org CCAC-Color on printers.ccac.org CCAC-Booklet-Color on printers.ccac.org (only certain users will see this option) Adjust other printer settings to your needs Click Print After clicking print, your print job will be in a queue Walk to a Printer On the tou...

0 min reading time 1088 views

Using Student Plan and TimeLine

Updated: October 6th, 2023

Log in to MyCCAC and click on the Register for classes icon Choose Go to My Progress Use the carrot arrows to be sure you are seeing the correct program Unplanned classes will be red, planned or registered but not started classes will be brown, in progress and successfully completed classes will be green Plan future classes by clicking on the listed...

0 min reading time 1305 views

Print Management Frequently Asked Questions

Updated: November 10th, 2023

Info As you may be aware, the college has implemented a managed print, copy, & scan solution. New Sharp multifunctional print, copy, and scan devices are being installed college-wide. This initiative provides formal industry-standard processes around printing and print management, optimized printing operations, upgraded equipment, and improved u...

6 min reading time 3162 views

West Hills Cafeteria Technology Guide

Updated: October 2nd, 2023

Power & Setup Turning On Equipment Locate the touch panel on the right side of the glass block wall Note: If the system doesn't awake, tap the screen Tap “Video” if you wish to use the projector and screen. The screen will turn on and look like this Tap “Audio Only” if you wish to only use audio within the space.  The screen will turn on and loo...

1 min reading time 1912 views

South Mezzanine Technology Guide

Updated: October 2nd, 2023

Power and Setup Turning On Equipment Locate the touch panel under and to the right of the video wall display If the system doesn't awake, tap the screen Tap "Video" if you wish to use the projector/screen either with or without audio.  The screen will turn on and look like this Tap "Audio Only" if you wish to only use audio within the space.  The sc...

1 min reading time 2173 views

Changing Outlook from Offline to Online

Updated: March 22nd, 2022

Outlook has an option to Work Offline.  You can toggle the Work Offline mode within the Send/Receive tab.  When Outlook is in Work Offline mode, you will not be able to receive emails. Below is an example of how the Outlook Icon will look in the Taskbar Status within Outlook showing offline In Outlook, click on Send/Receive tab Click on Work Offline...

0 min reading time 2347 views

ProctorU: How do I reset my password?

Updated: February 9th, 2024

Info You can reset your password by following these steps to contact ProctorU. You will need a ProctorU username or the email associated with your account.  ProctorU Support contact details are included if needed.   You can reset your password by following the steps below: Visit go.proctoru.com and click Forgot your password? or click this link http...

0 min reading time 1324 views

Four Steps for Students ProctorU Setup

Updated: February 13th, 2024

Info For ProctorU students: Your Quiz, Test, or Exam with ProctorU will use one of three ProctorU test options. Please check with your instructor and take the required steps to be ready.   Contact your Instructor and ask which one of the following three proctoring services will be used for your quiz, test, or exam. Record+ - exams are recorded witho...

2 min reading time 1714 views

Email Address Verification Process

Updated: September 5th, 2024

Click on the Admissions drop-down and click Apply   Click the link for the type of student you are which takes you to that section with an explanation and the Apply Now button. Click Apply Now   You first need to create an account, which is only used for the application.  Step through the form filling in all required information including a valid em...

0 min reading time 210 views

North Gym Technology Guide

Updated: October 2nd, 2023

Power and Setup Turning On Equipment Locate the touch panel on the side wall. If the system doesn't awake, tap the screen. Tap the Start Button The system will begin turning on Turning Off Equipment Locate the touch panel. If the system doesn't awake, tap the screen. Tap the Off button in the bottom right of the screen Confirm you want to shut down ...

2 min reading time 1917 views

Legal Name Change Request

Updated: July 15th, 2024

State and Federal Guidelines and Requirements of Legal Name: Due to State and Federal Guidelines and requirements, the college must keep the legal name in its student and Employee Information Database currently called Colleague.  Click this link to complete the DocuSign Legal Name Change Form Fill in your name  Fill in your email Click the "Begin Si...

1 min reading time 3778 views

Information Security and Tips

Updated: February 6th, 2024

Security Everyone plays a role in keeping our computing environment safe and secure. More than ever, both students and employees need to be vigilant to ensure that personal and campus computer equipment is safe and secure from the threats and risks that exist on today's networks and the world-wide-web. The best defense against malicious threats is e...

5 min reading time 767 views

ProctorU: Supported Screen Readers

Updated: February 1st, 2024

Info ProctorU informational website and online proctoring applications comply with Section 508 of the Rehabilitation Act, the Americans with Disabilities Act (ADA). ProctorU indicates their products and support resources have been developed using accessibility best practice guidelines and have been tested with various assistive technology products t...

1 min reading time 868 views

Faxing Using the Sharp Multi-Purpose Printers

Updated: January 31st, 2024

Walk up to a printer On touchpad, tap Access Device Confirm information and tap Access Device Tap Fax Tap Direct Entry Enter the recipient's fax number and tap Start Status and progress updates will show. Tap Complete when sending is finished    ...

0 min reading time 665 views

Getting Immediate Assistance for ProctorU

Updated: January 18th, 2024

Live ProctorU Support Live ProctorU support is readily available if you are having trouble getting connected with a proctor or experiencing other issues preventing you from taking an exam. There are two options to chat with a support representative depending on whether you have an existing ProctorU Platform account or not.   For people who have a Pr...

0 min reading time 1296 views

Access to Kurzweil 3000

Updated: April 25th, 2024

Student access to kurzweil3000.com text-to-speech program Navigate to https://www.kurzweil3000.com/KLogin.php and select the Sign in with Microsoft button Login with your CCAC credentials You now have access to your student Kurzweil 3000 account. You can upload and save documents to your Universal Library for Kurzweil 3000 to read to you Visit the K...

0 min reading time 1309 views

Installing Kurzweil 3000 Read the Web Extension for Chrome

Updated: June 6th, 2024

Info The Kurzweil 3000 Read the Web extension for Chrome allows you to have web content read aloud to you.     Adding the Read the Web Extension to Chrome If Chrome is not already installed on your computer, download it from the Chrome website, and then install it on your workstation Open Chrome, and search for the Chrome Web Store In the Search the...

0 min reading time 758 views

Adjusting DPI of Scanned Documents

Updated: January 31st, 2024

Info When a scanned document is not as legible as desired, you can increase the DPI, making the image darker and more easily readable. Please note, the higher the DPI the larger the file size.   Once you have authenticated the printer, tap Scan Select a location of where you want the scan to save F:Drive (Staff, Faculty, and Administrator) Email One...

0 min reading time 1249 views
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