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Live ProctorU Support

Live ProctorU support is readily available if you are having trouble getting connected with a proctor or experiencing other issues preventing you from taking an exam. There are two options to chat with a support representative depending on whether you have an existing ProctorU Platform account or not.

 

For people who have a ProctorU account:

  1. Log into your account
  2. Look for the blue chat icon in the lower right corner of the screen
  3. Follow the prompts to get help
 
 

Don't have a ProctorU account yet?  No Problem!

  1. Go to the Support Chat page
  2. Look for the blue chat icon in the lower right corner of the screen
  3. Follow the prompts to get help