- To visit the CCAC Supportal please click the direct link on MyCCAC or visit https://ccac.freshservice.com/support/home
- Click Login
- Click Sign in with SSO
- Enter your NetID username and password
- Click Sign in
- Click on I Need Something
- Scroll through the service items offered or select one from the categories on the left
- In the Request Type field, click the dropdown and select Request Training
- In the Training is for field, select Individual or Group
- In the Location field, select the desired location of the training
- In the "Have you used this product before" field, select Yes or No
- In the "Please explain what you hope to gain out of this training" field, describe what you need to learn
- If you have any additional information, enter it in the Additional Information field
- Click Place Request
- Confirm or enter your email
- Select Confirm
- You will receive an email confirming your submission with a link to check the status of your request