- To visit the CCAC Supportal please click the direct link on MyCCAC or visit https://ccac.freshservice.com/support/home
- Click Login
- Click Sign in with SSO
- Enter your NetID username and password
- Click Sign in
- Scroll to the bottom of the Supportal home page
- Click on View all
- Your view will default to any Open or Pending tickets you have
- To change your ticket history view, Click the dropdown arrow and make a selection
- Select Resolved or Closed to find solutions to issues you may have submitted in the past
- Click on the ticket title
- Scroll down to the Resolution Notes