eFax User Guide

The Change to eFax As part of our effort to modernize communications, CCAC is transitioning from traditional fax machines to email-based eFax. This guide explains how the new system works and provides step-by-step instructions. Key Features of Our New eFax System ·          Easy to use – Works directly through email. ·          Flexible & Access...

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Compromised Account or Identity Actions

Actions to take for CCAC Account Evidence of a compromised account includes logins from unfamiliar devices, unexpected account lockouts, and suspicious emails being sent from your account.  1.       Change the password on the account immediately. 2.       Contact the IT Service Desk.  The Service Desk will be able to verify malicious activity and pl...

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Checking for Windows Updates

You can click here to open the Windows Update page in Windows settings:  Open Windows Update Settings Navigating to Windows Updates from the start menu Right Click the Start button on the task bar Click the Settings   Click on Windows Update in the bottom left or the top right of the settings page Click the Check for Updates button       Navigating ...

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Finding and Releasing a Junk or Spam Email

What is a Spam filter? Spam filters are used to detect unsolicited and unwanted email and prevent those messages from getting to your inbox. CCAC uses the Outlook Spam Filter, which automatically detects unwanted messages based on user created rules, sender reputation, email patterns, and other factors. Sometimes an email you may be expecting might ...

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